This Service includes 24x7 Remote Diagnosis is determination by online/phone technician of cause of issue These services will include a remote connection to your computer to provide you with IT support and services directly to your computer/network at your Home or Office at any time.

Please read the service scope carefully and then click on the Click Here button below to get started.

Scope of work:

• Please schedule an online appointment below for your "Install, Repair, or IT

• Services" request. Our goal for the appointment is: Initial Services.

• These services will include a remote connection to your computer to provide you with IT    support and services directly to your computer/network at your Home or Office at any time.

• These services will be at a $55.00 per hour rate. Within the first 10-15 minutes our technicians will diagnose the problem.

• If the problem can be resolved by remote assistance the job will be completed with the IT support remote assistance at the rate of $55.00 per hour.

• If the technician is not be able to complete the job remotely within of the first 10-15 minutes they will advise the customer to schedule an appointment for a technician to go to the site to complete the job.

• The customer will not be obligated to pay for the initial 10-15 minutes for the remote diagnostic if the technician has to go to your site. At the customer request the technician will go to your site at a rate of $95.00 per hour.

Note* Please let us know for any changes with your appointment at least 12 hours prior to your appointment time so we can meet youreeds, less then 12hours you will be charge $55.00 for cancellation fee .